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  1. Lisa
    Lisa May 16, 2014 at 10:12 pm .


    A few weeks ago my phone crashed and I am unable to use it. I can answer calls but I can’t use the device itself.
    When the device crashed it sent me to home screen and a voice lock icon appeared (which I haven’t installed). The voice icon appears to be not working and my phone doesn’t react to it. Up till now, no one has been able to help me. I don’t want to factory reset it because all my pictures are in the phone. It’s been more than a month already that I’ve been trying to find a solution for it.

    I posted this online to see if someone can help me with it but no one answered:

    Do you know if there is anything I can do to save my pictures and other important files? I really hope you can help.


    1. Danny First
      Danny First July 2, 2014 at 3:37 am .

      U can Factory reset it.
      After that connect the phone with it’s cable to computer…. Use a recovery software installed on your computer to recover your Pictures.. OK…

  2. David,
    David, August 18, 2014 at 7:27 pm .

    I there any way to bypass a written password?

  3. Diane
    Diane October 13, 2014 at 7:06 pm .

    I was looking for a way to get rid of the pattern lock screen. I went in to change it back to swipe but it says an application credentials has it locked. Ive looked thru them all for a hint of which one it is but… cant figure it out
    any clue?
    ps. Your directions above are awesomely simple. I love that you took the time and explained it so even my grandma could understand them.

  4. Kathy
    Kathy December 25, 2014 at 6:23 am .

    Just an FYI, but quite a big one in fact. The title says that this is for bypassing the lock screen on a S4, but the app that is recommended to install in method 2 is NOT compatible with the S4!! So why even list this as an option???????

  5. September 2, 2015 at 9:10 am .

    Just wondering, suppose my phone is heavily altered. Rooted, custom rom, user apps turned system, and one app thats vise versa. Will the hard reset screw anything up like put me in bootloop or anything major. Cause my phone is already getting really buggy, happened about 2 days ago and getting worse by each passing hour. I believe hard reset is my only option, but i want to double check that its an option that wont make things worse. Thanks
    Just to be clear- galaxy s4 used to be s975l and is now m919

  6. anupama
    anupama February 22, 2016 at 3:06 am .

    yippeeee!!!!! i am so happy.. the 3rd option unlocked by phone. I had troubled opening, as my google account is not active in the mobile…

    thank u sooooo much

  7. Rachael Sheedy
    Rachael Sheedy August 24, 2016 at 1:51 am .

    Is there anyway i can unlock my S4 without a computer or deleting and of my stuff off it? I upgraded 6 months ago to an S6 and ive forgetten my pin but cant find anywhere how to bypass it. The email address i use isnt the same as what the recovery email is for the S4.

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