It’s not very uncommon for people to forget the unlock code for their devices. Wether it’s just one of those days or you genuinely forgot, it’s bound to happen sooner or later – and since you’re dealing with your personal smartphone, being locked out is really no joke. Luckily, these days, that is not such a big deal anymore – and today we’ll show you a simple way to reset your device’s passcode and get back in using Samsung’s official tool!
Google introduced a service for all Android users a while ago called “Android Device Manager”, which we previously wrote about. It’s a very useful service that allows you to track your phone, remotely lock it and even make it ring in case you can’t find it. However, some useful features are now absent, including the ability to remotely unlock your phone and reset the passcode used to access the device. Samsung took note of this and has built their own service that allows you to do just that, and it’s fairly simple to use.
The first thing you should do to enable this is go to your device’s settings, then “Security” and then “Remote Controls”. You should see it disabled, so tap it now to enable it. Once you do, you should see this screen:
As you can see, it requires a Samsung account on the device. If you use Samsung services, chances are that you already have an account created, and you should just enter those credentials. You can even use your Google account to enter! Once everything is confirmed, make sure to tick the “Use Wireless Networks” option as well. That’s all you need to start off. Then, it’s down to actually using the service. To do so, you’ll need to log into Samsung’s “Find My Mobile” website, which you can do by using this link:
After entering the same credentials you used in the phone, you should be ready to go. As you can see, the service allows you to see your phone on a map, lock it and wipe it remotely, make it ring, see call data and so on. But the feature we’re really interested in for this is the “Unlock My Screen” option, which allows you to bypass your screen lock and reset the password on the mobile. Just enable the option on the website and you should get a notification back if it was successful:
From there, you can then just go on using your device as usual and configure a new code that you hopefully won’t forget about this time. If the explanation seems confusing, don’t worry, you can watch how it works step-by-step on this Samsung YouTube video as well: